Voice of the customer analytics. Discover what's being said about you and how to remediate.
Scan websites and online forums like Google My Business for content on your business, brand.
Use Artificial Intelligence to identify topics of discussion. Frame the context of the conversation.
Use natural language processing to identity consumer sentiment and disposition.
Real-time alerts and reports sent back to relevant parties for follow-through
See what's important to your customers. Identify what you could do better, in which location.
Improve your net promoter score (NPS). Gain repeat business. Grow by word-of-mouth.
Real-time data parsing of reviews across forums is faster than working through organizational inertia.
Faster reaction on local issues helps corporate be in-tune with local issues. Improve staff retention.
| Diet | Classic | Custom | |
|---|---|---|---|
| No frills package with static reports | Standard package with on-demand access to reports | Build-to-suit package | |
| $49$499 | $99$995 | ||
| per month per locationper year per location | per month per locationper year per location | ||
| One time set-up fee | $250 | $600 | Contact us |
| API calls | Up to 500K | Up to 500K | Unlimited |
| Vertical-specific dictionaryEach dictionary is specific to an industry. Brandcola is available for 15 industries. | 1 | 1 | 1-15 |
| Number of topic models | Up to 10 | Up to 10 | Unlimited |
| Sentiment model updates | Quarterly | Quarterly | Up to monthly |
| Report delivery | Web portal | Email or Web delivery | |
| Support | Email + Chat | Email + Chat | |
| Analyst support | On-demand | ||
See what your clients say about us
did better than IBM Watson in analyzing our reviews... especially sarcasm and humor.
helped me figure out why our sales were slipping in our Vegas restaurant.
I had my money's worth in two months of deployment. Worth every penny.
Contact us to set up brandcola for your business.
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